While business process reengineering can be helpful if you’re about to embark on an ERP implementation, it can also be costly and time-consuming. To ensure that you don’t have to do it on a regular basis, consider shifting your company culture to one of continuous improvement.
This means that instead of looking for ways to improve process efficiency once every ten years, your employees are always on the lookout for opportunities for improvement.
For this strategy to be successful, employees must understand not only how their processes work, but why they’re in place and what ultimate purpose they serve.
Employees should know that any time they want to make a change, they must make sure the “customer” supports and approves it. Establish process governance.
If team members can work collaboratively to make a minor change to improve their department, they may not need senior management’s approval. However, if it’s a big change that affects multiple stakeholders, approval and oversight should be required.
4. SHARE CHANGES WITH YOUR TEAM
Once a team has built out a more efficient process and gained all of the necessary approvals, it needs to be documented. Utilize a process flowchart that clearly defines what the new steps include, and be sure to share the changes with the rest of your team.
As the team views the chart, it will be easier for them to understand the changes, what they entail, and how their role fits into the new process. Be sure to allow them to ask questions and be prepared to explain why the change was necessary and the benefits the new efficiencies will bring to the entire organization.
LEARN HOW TO IMPROVE PROCESS EFFICIENCY FROM A TEAM OF EXPERTS
If processes aren’t working as they should, it can negatively affect every aspect of your business. This negativity can impact customer satisfaction, employee moral, and in some cases increasing employee turnover.
There is no need to remain stuck in a cycle of inefficiency. When you learn how to improve process efficiency, your organization can take steps towards keeping your operations running smoothly. Throughout the entire journey, our business process reengineering consultants are here to assist you in tackling every inch of process improvement. Contact us today for a free no-obligation consultation. At MCDA CCG we are well-versed in a wide range of industries bringing real world experience to your process efficiency improvements. Call today (657) 258-0577. Visit our Instagram for other great business tips and topics.